Ict

xCrisis Management & teaching Technology Master Thesis INFM02 VT2008 (15hp) Submitted: June, 2008 Authors: Lars H. Esbensen Tomas Krisciunas supervisory program: Anders Svensson Examinators: Erik Wallin Linda Öberg VT2008 INFM02 control THESIS ESBENSEN & KRISCIUNAS 2 Abstract Information technology has become an important office of the business world. IT is twisting in communication and business processes crosswise departments making the uses conditional on the technology to perform their ralwaysse. In this thesis the authors argon focusing on how companies prepare themselves for crisis that can scratch info technology within the businesses, and what types of crisis they are worrying about. To answer these questions a theoretical frame fetch is formulated by reviewing a collection of crisis oversight literature. The theory is later compared with empirical findings to grass differences and similarities. The empirical field of study is based on intervie ws with four managers that work with IT and is involved in the crisis wariness process. Three international enterprises with base on balls offices in the Öresund region participate. The findings in this research show that the differences amidst theoretical and empirical work is limited, and the similarities are many.

Both explains that hookup experts and decision-makers in a crisis management team that can locate out possible little scenarios and construct action-plans, is a get wind part of crisis proviso. Alternative ways of communication essential be prepared, and user training help the people inv olved sprightliness safe and know what to d! o when a critical detail occurs. All plans and responsibilities must be reviewed frequently so that they ever so are up-todate, old plans are of little help. Crisis preparation has to be motivated. It takes time and is costly. The second part of the thesis looks at what kind of IT link crisis companies worries about. This includes loss of communication such as email and intranet,...If you motivation to get a full essay, stray it on our website: OrderCustomPaper.com

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